Description
In this assessment, you will build on the policy proposal work you completed in Assessment 2.
Preparation
The policy proposal you developed was well received by senior leadership. As a result, they have asked you to put together a presentation for one of the stakeholder groups that you identified in your proposal.
Your deliverable for this assessment is a slide deck to support your presentation. You may use Microsoft PowerPoint or any other suitable presentation software. Please use the notes section of each slide to develop your talking points and reference your sources, as appropriate.
If you choose to use PowerPoint and need help designing your presentation, a link to Microsoft tutorials is provided in the Supplemental Resources. An additional PowerPoint guide is linked in the Resources.
The design and organization of your presentation will determine how many slides you need. However, in this instance, senior leaders have suggested that 8–12 slides is a reasonable expectation for this presentation.
Presentation Requirements
Note: The tasks outlined below correspond to grading criteria in the scoring guide.
In your presentation, in an order that makes sense for your presentation, senior leaders have asked that you:
- Interpret for stakeholders the relevant benchmark metrics that illustrate the need for a change in organizational policy and practice.
- Provide a brief review of the metrics you are trying to improve for this stakeholder group, based on the dashboard benchmark evaluation you completed in Assessment 1.
- Be sure to interpret the dashboard metrics in a way that is understandable and meaningful to the stakeholder group to which you are presenting.
- Explain your proposed change in policy and practice guidelines and how it relates to applicable local, state, or federal health care laws or policies.
- What specific changes are you proposing?
- How will these changes help drive performance improvement?
- Why are policy and practice guidelines important, from an organizational standpoint?
- What is the overall goal of the proposed policy or practice guidelines?
- Explain how your proposed change in policy or practice guidelines will affect the tasks and responsibilities of the stakeholder group to which you are presenting.
- How might your proposal change what tasks the stakeholder group performs or how they currently perform them?
- How might your proposal affect the stakeholder group’s workload?
- How might your proposal alter the responsibilities of the stakeholder group?
- How might your proposal improve working conditions for the stakeholder group?
- Explain how your proposed change in policy or practice guidelines will improve the quality of work and outcomes for the stakeholder group to which you are presenting.
- How will your proposed changes improve the group’s quality of work?
- How will your proposed change improve outcomes for the group?
- How will these improvements enable the stakeholder group to be more successful?
- Explain your strategies for collaborating with the stakeholder group to implement your proposed change in policy or practice guidelines.
- What role will the stakeholder group play in implementing your proposal?
- How could the stakeholder group collaborate with you and others during the implementation of your proposal?
- Why is the stakeholder group’s collaboration important to successful implementation of your proposal?
- Design your presentation to be persuasive and effective in communicating with the stakeholder group.
- Is your presentation logically organized, clear, and professional?
Presentation Design
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to what you have to say, not read your slides—or worse, listen to you read them. Design your presentation slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
- Focus on the content of your presentation and the development of your main points. Remember that your purpose is to deliver a message on ethics that is clear, well organized, and engaging.
- Consider your intended audience and how best to communicate effectively with them.
- Create slides that support your presentation. They should not be your presentation.
- Use a professional presentation template, or one used in your organization.
- Ensure that your slide background provides sufficient visual contrast for your text and graphics.
- Avoid filling your slides with text. Use speaker notes to record the details you want to communicate to your audience.
- Be judicious in your use of bulleted lists. Consider a separate slide for each point.
- Use images and graphics, when appropriate, to illustrate information and make your points. Presentation slides are a visual medium. Images are more effective than text at capturing viewers’ attention.
- Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to your message.
- Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your slide transitions consistent throughout the presentation.
- Add a slide to the end of your presentation to prompt questions from the audience.
Audio Recording
As a health care administrator, you are expected to connect with your peers to address and solve health care issues. For this assessment, submit your presentation with recorded audio of you presenting your PowerPoint to key stakeholders in your audience.
Overview:
Prepare a presentation of the policy proposal you developed in Assessment 2 for one of the
stakeholder groups identified in your proposal. Inform the group about the future of
organizational policy and practices, the current performance shortfalls, and the rationale for why
the new policy and practices are needed. In addition, explain how the group will benefit from this
change in order to obtain their buy in and support.
Note: Each assessment in this course builds on the work you completed in the previous
assessment. Therefore, you must complete the assessments in this course in the order in which
they are presented.
An important aspect of change leadership is the ability to address diverse groups of stakeholders
and create buy in and support for your ideas and proposals for change. This assessment provides
you with an opportunity to demonstrate and hone these skills.
By successfully completing this assessment, you will demonstrate your proficiency in the following
course competencies and assessment criteria:
•
•
•
•
•
Competency 1: Analyze the effects of health care policies, laws, and regulations on organizations,
interprofessional teams, and personal practice.
• Explain how a proposed change in institutional policy or practice guidelines
related to an existing health care policy or law would affect a stakeholder
group.
Competency 3: Lead the development and implementation of ethical and culturally sensitive
policies that improve health outcomes for individuals, organizations, and populations.
• Propose an institutional policy or practice guidelines related to an existing
local, state, or federal health care policy or law.
• Explain how proposed change in policy or practice guidelines would
improve the quality of work and outcomes for a particular stakeholder
group.
Competency 4: Evaluate relevant indicators of performance, such as benchmarks, research, and
best practices, for health care policies and law for patients, organizations, and populations.
• Interpret for stakeholders the relevant benchmark metrics that illustrate the
need for a policy or practice guidelines.
Competency 5: Develop strategies to work collaboratively with policy makers, stakeholders, and
colleagues to address environmental (governmental and regulatory) forces.
• Propose strategies for collaborating with a stakeholder group to implement
and apply proposed institutional policy or practice guidelines related to a
local, state, or federal health care policy or law.
Competency 6: Apply various methods of communicating with policy makers, stakeholders,
colleagues, and patients to ensure that communication in a given situation is professional, clear,
efficient, and effective.
• Apply persuasive and effective communication strategies when presenting
to a group of stakeholders.
Questions to Consider
As you prepare to complete this assessment, you may want to think about other related issues
to deepen your understanding or broaden your viewpoint. You are encouraged to consider the
questions below and discuss them with a fellow learner, a work associate, an interested friend,
or a member of your professional community. Note that these questions are for your own
development and exploration and do not need to be completed or submitted as part of your
assessment.
•
•
How would you ensure that a policy proposal you are presenting to stakeholders is effective for
obtaining their support?
What strategic planning model would you adopt for setting compliance, quality improvement, and
implementation goals for your proposed policy?
4/26/2019
Policy Proposal Presentation Scoring Guide
Policy Proposal Presentation Scoring Guide
CRITERIA
NON-PERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
Interpret for
stakeholders the
relevant benchmark
metrics that
illustrate the need
for a policy or
practice guidelines.
Does not interpret
for stakeholders
the relevant
benchmark
metrics that
illustrate the need
for a policy or
practice
guidelines.
Interprets the
relevant benchmark
metrics for
stakeholders, but
lacks clarity,
meaning, or some of
the information
needed to illustrate
the need for a policy
or practice
guidelines.
Interprets for
stakeholders the
relevant
benchmark metrics
that illustrate the
need for a policy
or practice
guidelines.
Interprets for stakeholders the
relevant benchmark metrics
that illustrate the need for a
policy or practice guidelines,
including details or
perspectives that will be
especially relevant for the
specific stakeholder group.
Propose an
institutional policy
or practice
guidelines related to
an existing local,
state, or federal
health care policy or
law.
Does not propose
an institutional
policy or practice
guidelines related
to an existing
local, state, or
federal health care
policy or law.
Proposes an
institutional policy or
practice guidelines,
but proposal lacks
needed clarity about
its scope or goals.
Proposes an
institutional policy
or practice
guidelines related
to an existing
local, state, or
federal health care
policy or law.
Proposes an institutional policy
or practice guidelines related
to an existing local, state, or
federal health care policy or
law, and identifies
assumptions on which the
proposal is based.
Explain how a
proposed change in
institutional policy
or practice
guidelines related to
an existing health
care policy or law
would affect a
stakeholder group.
Does not explain
how a proposed
change in
institutional policy
or practice
guidelines related
to an existing
health care policy
or law would affect
a stakeholder
group.
Provides an
inaccurate or
superficial
explanation of how a
proposed change in
institutional policy or
practice guidelines
related to an existing
health care policy or
law would affect a
stakeholder group.
Explains how a
proposed change
in institutional
policy or practice
guidelines related
to an existing
health care policy
or law would affect
a stakeholder
group.
Explains how a proposed
change in institutional policy or
practice guidelines related to
an existing health care policy
or law would affect a
stakeholder group, and
identifies knowledge gaps,
unknowns, missing
information, unanswered
questions, or areas of
uncertainty (where further
information could improve the
analysis).
Explain how a
proposed change in
policy or practice
guidelines would
improve the quality
of work and
outcomes for a
particular
stakeholder group.
Does not explain
how proposed
changes in policy
or practice
guidelines would
improve the
quality of work
and outcomes for
a particular
stakeholder group.
Attempts to explain
how proposed
changes in policy or
practice guidelines
would improve the
quality of work and
outcomes for a
particular
stakeholder group,
but the argument is
weak or lacks
relevance for the
stakeholder group.
Explains how a
proposed change
in policy or
practice guidelines
would improve the
quality of work and
outcomes for a
particular
stakeholder group.
Explains how proposed
changes in policy or practice
guidelines would improve the
quality of work and outcomes
for a particular stakeholder
group, and impartially
considers and addresses
conflicting data or
perspectives.
https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html
1/2
4/26/2019
Policy Proposal Presentation Scoring Guide
CRITERIA
NON-PERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
Propose strategies
for collaborating
with a stakeholder
group to implement
and apply proposed
changes in
institutional policy
or practice
guidelines related to
a local, state, or
federal health care
policy or law.
Does not propose
strategies for
collaborating with
a stakeholder
group to
implement and
apply proposed
changes in
institutional policy
or practice related
to a local, state, or
federal health care
policy or law.
Proposes strategies
to implement and
apply proposed
changes, but
strategies are weak
or lack insight into
the position and
perspectives of the
stakeholder group.
Proposes
strategies for
collaborating with
a stakeholder
group to
implement and
apply proposed
changes in
institutional policy
or practice
guidelines related
to a local, state, or
federal health care
policy or law.
Proposes strategies for
collaborating with a
stakeholder group to
implement and apply proposed
changes in institutional policy
or practice related to a local,
state, or federal health care
policy or law. Shows insight to
stakeholder perspectives by
addressing possible
objections.
Apply persuasive
and effective
communication
strategies when
presenting to a
group of
stakeholders.
Does not apply
persuasive and
effective
communication
strategies when
presenting to a
group of
stakeholders.
Includes some
persuasive elements
in presentation, but
some elements of
tone or style are
inappropriate for the
stakeholder group,
or errors detract
from the quality of
the presentation.
Applies persuasive
and effective
communication
strategies when
presenting to a
group of
stakeholders.
Applies persuasive and
effective communication
strategies when presenting to
a group of stakeholders, and
includes details that
demonstrate attention to the
interests and concerns of the
stakeholder audience.
https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html
2/2
Running head: POLICY CHANGE IN HEALTH CARE
Policy Change in Health Care
Name
Institution
1
POLICY CHANGE IN HEALTH CARE
2
Policy Change in Health Care
Importance of Dashboards
It’s always good for any health organization to conduct benchmarking. That will help the
hospital to keep records of the organization. Hence that will improve the organization to provide
better services to the patients and those who are in need. The importance of benchmarking is to
help compare the performance of both the internal and external sectors. This will help to improve
the facilitators to conduct improvement in their various places hence the members can work
effectively and improve on places of work. In order to achieve standardized results, I did
benchmark both internally and externally. Therefore this will help to collect data so as to help in
comparing with others. Benchmarking will help the organization to adopt new things other
organizations are embracing. Therefore our organization through benchmarking will help to align
our employees, resources and our internal systems so as to meet our main objectives. So by
creating the dashboard one can track early problems so as to make adjustments any case of any
problem.
Through the formation of the performance dashboard, our organization will keep track of
important matters that are affecting the company. This will able to provide with the most
important issues of the organization. The dashboard will help the company to improve its service
and compete with others internationally. Dashboards play significant roles in an organization
such as it increases your awareness of the variables (Dowding, 2015). When variables are not set
in the database you may lose track because of the number of patients that we serve. Another
reason is that it will reduce variations in that, all patients in the facility are able to receive proper
care and able to standardize all the values across the facility. Hence this will improve customer
POLICY CHANGE IN HEALTH CARE
3
efficiency. Similarly, they will able to identify the trends and patterns in that when data is kept in
a central place the organization can you can easily interconnect with other departments. Also, see
the members who are working and those not so as to make effective changes in the company.
Therefore by creating the dashboard system, we can easily get reliable data which help the
managers to achieve their goals (Ghazisaeidi, 2015).
The numeric score of performance that was good in the eagle creek hospital .this will
greatly improve on the services and achieve its main goal. Changes have to be done in order to
rectify the previous mistake that was done to ensure system delivery. Therefore better
adjustments have to be done in the system so as to correct the mistakes. The numeric score of the
underperformance of the hospital according to the benchmarking was 16 %. This was achieved
through the information the patients concluded. Hence the company managers were top trying to
make changes that happened previously and improve their services. Performance of the hospital
was to be achieved through standardization and equality .therefore the patient care should be the
same across the facility for all the patients to enjoy. Hence by not making any changes in the
system is going to delay the system delivery of the hospital because they will not have patients to
attend to. This paper is going to analyze benchmarking strategies and the importance of
dashboards in hospital organizations. Also, it discusses the limitations and performance that has
been happening there before.
Ethical, Evidence-Based Strategies
In order to improve the performance in a health organization, cultural diversity and age
must improve. Hence cultural diversity happens to be the most crucial factor that has to be
implemented in any organization. Therefore In order to improve the healthcare services of the
POLICY CHANGE IN HEALTH CARE
4
facility, we must find amicable solutions to ethical values. Like the facility should improve in
supporting nurse ethics. This will help the nurses to follow the rules and regulations of the ANA
code of ethics. Hospitals should incorporate behavior as the first thing before being employed.
Similarly, a unit based on ethics to be included in that, nurses should at least learn the
importance of being ethical. To achieve this, the hospital should employ mentors who could help
in teaching their colleagues on the importance of ethics.
Ethical strategies will help the health organization to find good solutions that will help
the organization to grow. Hence the staffing that was to be employed must have good skills in
handling patients (Jiménez-López, 2016).Therefore plan has to be set which will ensure the
services have improved despite any cultural diversity. Equally, cultural competence has to be
addressed so as to improve the ethical goals.
Environmental Strategies to Improve Health Sector
The facility should incorporate the environmental factors that will help the hospital to
offer better services to the community. Eagle creek hospital main goal is to offer safety and
quality to its patient’s .therefore the hospital should be built in an environment-friendly area.
When a hospital is built in a good area the patients cannot contract extra diseases. Those
environment factors include air pollution noise and many others. Hence when all those
observations are made the hospital can achieve its goal. Equally, the safety of the patients should
be the key thing one must get; a patient should always stay in a cool place to get peace of mind.
Patients also should also get quality services failure to do that you could have failed the patients.
Therefore the safety and quality are the main factors a hospital must have so as to ensure its goal
achieved (Shamian, 2016).
POLICY CHANGE IN HEALTH CARE
5
Also, the Eagle creek hospital has greatly incorporated with other local hospitals and
local government so they have shared responsibility so as to achieve goals as far as health issues
are concerned .the local governments are in charge of funding initiates that have been started by
the hospital so as to help patients from the surrounding. The local government should aid and
provide guild lines that will help patients to get better medical services. After all those bodies
working together they can be able to achieve the objectives and goals concerning health. Also in
order to achieve better goals, other bodies should be included during the benchmarking process
.such bodies include staffing logistics and clinicians.
In conclusion, benchmarking is a critical thing to conduct hence it needs a lot of attention
and time .benchmarking will help the organization to learn from other facilities so as to
incorporate new things in the system. Therefore by doing all that will ensure all services in Eagle
creek hospital have greatly improved. Although the hospital has been performing well the
changes must be done and incorporated according to the benchmarking done. So by eliminating
the failures and errors, the facility can achieve its targeted goal and objectives.
POLICY CHANGE IN HEALTH CARE
6
References
Dowding, D., Randell, R., Gardner, P., Fitzpatrick, G., Dykes, P., Favela, J., … & Currie, L.
(2015). Dashboards for improving patient care: a review of the literature. International
journal of medical informatics, 84(2), 87-100.
Ghazisaeidi, M., Safdari, R., Torabi, M., Mirzaee, M., Farzi, J., & Goodini, A. (2015).
Development of performance dashboards in athe healthcare sector: key practical issues.
Acta Informatics Medica, 23(5), 317.
Jiménez-López, F. R., Roales-Nieto, J. G., Seco, G. V., & Preciado, J. (2016). Values in nursing
students and professionals: An exploratory comparative study. Nursing Ethics, 23(1), 7991.
Shamian, J., Kerr, M. S., Laschinger, H. K. S., & Thomson, D. (2016). A hospital-level analysis
of the work environment and workforce health indicators for registered nurses in
Ontario’s acute-care hospitals. Canadian Journal of Nursing Research Archive, 33(4).
POLICY CHANGE IN HEALTH CARE
7
Purchase answer to see full
attachment
Prepare a presentation of the policy proposal you developed in Assessment 2 for one of the
stakeholder groups identified in your proposal. Inform the group about the future of
organizational policy and practices, the current performance shortfalls, and the rationale for why
the new policy and practices are needed. In addition, explain how the group will benefit from this
change in order to obtain their buy in and support.
Note: Each assessment in this course builds on the work you completed in the previous
assessment. Therefore, you must complete the assessments in this course in the order in which
they are presented.
An important aspect of change leadership is the ability to address diverse groups of stakeholders
and create buy in and support for your ideas and proposals for change. This assessment provides
you with an opportunity to demonstrate and hone these skills.
By successfully completing this assessment, you will demonstrate your proficiency in the following
course competencies and assessment criteria:
•
•
•
•
•
Competency 1: Analyze the effects of health care policies, laws, and regulations on organizations,
interprofessional teams, and personal practice.
• Explain how a proposed change in institutional policy or practice guidelines
related to an existing health care policy or law would affect a stakeholder
group.
Competency 3: Lead the development and implementation of ethical and culturally sensitive
policies that improve health outcomes for individuals, organizations, and populations.
• Propose an institutional policy or practice guidelines related to an existing
local, state, or federal health care policy or law.
• Explain how proposed change in policy or practice guidelines would
improve the quality of work and outcomes for a particular stakeholder
group.
Competency 4: Evaluate relevant indicators of performance, such as benchmarks, research, and
best practices, for health care policies and law for patients, organizations, and populations.
• Interpret for stakeholders the relevant benchmark metrics that illustrate the
need for a policy or practice guidelines.
Competency 5: Develop strategies to work collaboratively with policy makers, stakeholders, and
colleagues to address environmental (governmental and regulatory) forces.
• Propose strategies for collaborating with a stakeholder group to implement
and apply proposed institutional policy or practice guidelines related to a
local, state, or federal health care policy or law.
Competency 6: Apply various methods of communicating with policy makers, stakeholders,
colleagues, and patients to ensure that communication in a given situation is professional, clear,
efficient, and effective.
• Apply persuasive and effective communication strategies when presenting
to a group of stakeholders.
Questions to Consider
As you prepare to complete this assessment, you may want to think about other related issues
to deepen your understanding or broaden your viewpoint. You are encouraged to consider the
questions below and discuss them with a fellow learner, a work associate, an interested friend,
or a member of your professional community. Note that these questions are for your own
development and exploration and do not need to be completed or submitted as part of your
assessment.
•
•
How would you ensure that a policy proposal you are presenting to stakeholders is effective for
obtaining their support?
What strategic planning model would you adopt for setting compliance, quality improvement, and
implementation goals for your proposed policy?
4/26/2019
Policy Proposal Presentation Scoring Guide
Policy Proposal Presentation Scoring Guide
CRITERIA
NON-PERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
Interpret for
stakeholders the
relevant benchmark
metrics that
illustrate the need
for a policy or
practice guidelines.
Does not interpret
for stakeholders
the relevant
benchmark
metrics that
illustrate the need
for a policy or
practice
guidelines.
Interprets the
relevant benchmark
metrics for
stakeholders, but
lacks clarity,
meaning, or some of
the information
needed to illustrate
the need for a policy
or practice
guidelines.
Interprets for
stakeholders the
relevant
benchmark metrics
that illustrate the
need for a policy
or practice
guidelines.
Interprets for stakeholders the
relevant benchmark metrics
that illustrate the need for a
policy or practice guidelines,
including details or
perspectives that will be
especially relevant for the
specific stakeholder group.
Propose an
institutional policy
or practice
guidelines related to
an existing local,
state, or federal
health care policy or
law.
Does not propose
an institutional
policy or practice
guidelines related
to an existing
local, state, or
federal health care
policy or law.
Proposes an
institutional policy or
practice guidelines,
but proposal lacks
needed clarity about
its scope or goals.
Proposes an
institutional policy
or practice
guidelines related
to an existing
local, state, or
federal health care
policy or law.
Proposes an institutional policy
or practice guidelines related
to an existing local, state, or
federal health care policy or
law, and identifies
assumptions on which the
proposal is based.
Explain how a
proposed change in
institutional policy
or practice
guidelines related to
an existing health
care policy or law
would affect a
stakeholder group.
Does not explain
how a proposed
change in
institutional policy
or practice
guidelines related
to an existing
health care policy
or law would affect
a stakeholder
group.
Provides an
inaccurate or
superficial
explanation of how a
proposed change in
institutional policy or
practice guidelines
related to an existing
health care policy or
law would affect a
stakeholder group.
Explains how a
proposed change
in institutional
policy or practice
guidelines related
to an existing
health care policy
or law would affect
a stakeholder
group.
Explains how a proposed
change in institutional policy or
practice guidelines related to
an existing health care policy
or law would affect a
stakeholder group, and
identifies knowledge gaps,
unknowns, missing
information, unanswered
questions, or areas of
uncertainty (where further
information could improve the
analysis).
Explain how a
proposed change in
policy or practice
guidelines would
improve the quality
of work and
outcomes for a
particular
stakeholder group.
Does not explain
how proposed
changes in policy
or practice
guidelines would
improve the
quality of work
and outcomes for
a particular
stakeholder group.
Attempts to explain
how proposed
changes in policy or
practice guidelines
would improve the
quality of work and
outcomes for a
particular
stakeholder group,
but the argument is
weak or lacks
relevance for the
stakeholder group.
Explains how a
proposed change
in policy or
practice guidelines
would improve the
quality of work and
outcomes for a
particular
stakeholder group.
Explains how proposed
changes in policy or practice
guidelines would improve the
quality of work and outcomes
for a particular stakeholder
group, and impartially
considers and addresses
conflicting data or
perspectives.
https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html
1/2
4/26/2019
Policy Proposal Presentation Scoring Guide
CRITERIA
NON-PERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
Propose strategies
for collaborating
with a stakeholder
group to implement
and apply proposed
changes in
institutional policy
or practice
guidelines related to
a local, state, or
federal health care
policy or law.
Does not propose
strategies for
collaborating with
a stakeholder
group to
implement and
apply proposed
changes in
institutional policy
or practice related
to a local, state, or
federal health care
policy or law.
Proposes strategies
to implement and
apply proposed
changes, but
strategies are weak
or lack insight into
the position and
perspectives of the
stakeholder group.
Proposes
strategies for
collaborating with
a stakeholder
group to
implement and
apply proposed
changes in
institutional policy
or practice
guidelines related
to a local, state, or
federal health care
policy or law.
Proposes strategies for
collaborating with a
stakeholder group to
implement and apply proposed
changes in institutional policy
or practice related to a local,
state, or federal health care
policy or law. Shows insight to
stakeholder perspectives by
addressing possible
objections.
Apply persuasive
and effective
communication
strategies when
presenting to a
group of
stakeholders.
Does not apply
persuasive and
effective
communication
strategies when
presenting to a
group of
stakeholders.
Includes some
persuasive elements
in presentation, but
some elements of
tone or style are
inappropriate for the
stakeholder group,
or errors detract
from the quality of
the presentation.
Applies persuasive
and effective
communication
strategies when
presenting to a
group of
stakeholders.
Applies persuasive and
effective communication
strategies when presenting to
a group of stakeholders, and
includes details that
demonstrate attention to the
interests and concerns of the
stakeholder audience.
https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html
2/2
Running head: POLICY CHANGE IN HEALTH CARE
Policy Change in Health Care
Name
Institution
1
POLICY CHANGE IN HEALTH CARE
2
Policy Change in Health Care
Importance of Dashboards
It’s always good for any health organization to conduct benchmarking. That will help the
hospital to keep records of the organization. Hence that will improve the organization to provide
better services to the patients and those who are in need. The importance of benchmarking is to
help compare the performance of both the internal and external sectors. This will help to improve
the facilitators to conduct improvement in their various places hence the members can work
effectively and improve on places of work. In order to achieve standardized results, I did
benchmark both internally and externally. Therefore this will help to collect data so as to help in
comparing with others. Benchmarking will help the organization to adopt new things other
organizations are embracing. Therefore our organization through benchmarking will help to align
our employees, resources and our internal systems so as to meet our main objectives. So by
creating the dashboard one can track early problems so as to make adjustments any case of any
problem.
Through the formation of the performance dashboard, our organization will keep track of
important matters that are affecting the company. This will able to provide with the most
important issues of the organization. The dashboard will help the company to improve its service
and compete with others internationally. Dashboards play significant roles in an organization
such as it increases your awareness of the variables (Dowding, 2015). When variables are not set
in the database you may lose track because of the number of patients that we serve. Another
reason is that it will reduce variations in that, all patients in the facility are able to receive proper
care and able to standardize all the values across the facility. Hence this will improve customer
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efficiency. Similarly, they will able to identify the trends and patterns in that when data is kept in
a central place the organization can you can easily interconnect with other departments. Also, see
the members who are working and those not so as to make effective changes in the company.
Therefore by creating the dashboard system, we can easily get reliable data which help the
managers to achieve their goals (Ghazisaeidi, 2015).
The numeric score of performance that was good in the eagle creek hospital .this will
greatly improve on the services and achieve its main goal. Changes have to be done in order to
rectify the previous mistake that was done to ensure system delivery. Therefore better
adjustments have to be done in the system so as to correct the mistakes. The numeric score of the
underperformance of the hospital according to the benchmarking was 16 %. This was achieved
through the information the patients concluded. Hence the company managers were top trying to
make changes that happened previously and improve their services. Performance of the hospital
was to be achieved through standardization and equality .therefore the patient care should be the
same across the facility for all the patients to enjoy. Hence by not making any changes in the
system is going to delay the system delivery of the hospital because they will not have patients to
attend to. This paper is going to analyze benchmarking strategies and the importance of
dashboards in hospital organizations. Also, it discusses the limitations and performance that has
been happening there before.
Ethical, Evidence-Based Strategies
In order to improve the performance in a health organization, cultural diversity and age
must improve. Hence cultural diversity happens to be the most crucial factor that has to be
implemented in any organization. Therefore In order to improve the healthcare services of the
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facility, we must find amicable solutions to ethical values. Like the facility should improve in
supporting nurse ethics. This will help the nurses to follow the rules and regulations of the ANA
code of ethics. Hospitals should incorporate behavior as the first thing before being employed.
Similarly, a unit based on ethics to be included in that, nurses should at least learn the
importance of being ethical. To achieve this, the hospital should employ mentors who could help
in teaching their colleagues on the importance of ethics.
Ethical strategies will help the health organization to find good solutions that will help
the organization to grow. Hence the staffing that was to be employed must have good skills in
handling patients (Jiménez-López, 2016).Therefore plan has to be set which will ensure the
services have improved despite any cultural diversity. Equally, cultural competence has to be
addressed so as to improve the ethical goals.
Environmental Strategies to Improve Health Sector
The facility should incorporate the environmental factors that will help the hospital to
offer better services to the community. Eagle creek hospital main goal is to offer safety and
quality to its patient’s .therefore the hospital should be built in an environment-friendly area.
When a hospital is built in a good area the patients cannot contract extra diseases. Those
environment factors include air pollution noise and many others. Hence when all those
observations are made the hospital can achieve its goal. Equally, the safety of the patients should
be the key thing one must get; a patient should always stay in a cool place to get peace of mind.
Patients also should also get quality services failure to do that you could have failed the patients.
Therefore the safety and quality are the main factors a hospital must have so as to ensure its goal
achieved (Shamian, 2016).
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Also, the Eagle creek hospital has greatly incorporated with other local hospitals and
local government so they have shared responsibility so as to achieve goals as far as health issues
are concerned .the local governments are in charge of funding initiates that have been started by
the hospital so as to help patients from the surrounding. The local government should aid and
provide guild lines that will help patients to get better medical services. After all those bodies
working together they can be able to achieve the objectives and goals concerning health. Also in
order to achieve better goals, other bodies should be included during the benchmarking process
.such bodies include staffing logistics and clinicians.
In conclusion, benchmarking is a critical thing to conduct hence it needs a lot of attention
and time .benchmarking will help the organization to learn from other facilities so as to
incorporate new things in the system. Therefore by doing all that will ensure all services in Eagle
creek hospital have greatly improved. Although the hospital has been performing well the
changes must be done and incorporated according to the benchmarking done. So by eliminating
the failures and errors, the facility can achieve its targeted goal and objectives.
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References
Dowding, D., Randell, R., Gardner, P., Fitzpatrick, G., Dykes, P., Favela, J., … & Currie, L.
(2015). Dashboards for improving patient care: a review of the literature. International
journal of medical informatics, 84(2), 87-100.
Ghazisaeidi, M., Safdari, R., Torabi, M., Mirzaee, M., Farzi, J., & Goodini, A. (2015).
Development of performance dashboards in athe healthcare sector: key practical issues.
Acta Informatics Medica, 23(5), 317.
Jiménez-López, F. R., Roales-Nieto, J. G., Seco, G. V., & Preciado, J. (2016). Values in nursing
students and professionals: An exploratory comparative study. Nursing Ethics, 23(1), 7991.
Shamian, J., Kerr, M. S., Laschinger, H. K. S., & Thomson, D. (2016). A hospital-level analysis
of the work environment and workforce health indicators for registered nurses in
Ontario’s acute-care hospitals. Canadian Journal of Nursing Research Archive, 33(4).
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