Description
Response to MIke
An explanation of how social and emotional intelligence are related to cultural factors.
Different cultures have different values; thus, an understanding of how different cultures need to be addressed regarding their customs and courtesies is important. Having cultural competence is a most if a worker is trying to get an individual understand that they are not in control of their emotional intelligence. A worker has to be careful not to assume that everyone within a culture practices the values of the culture.
An explanation about how you, as a social worker, might apply the concepts of emotional and/or social intelligence to the case of Andres
In the Andres case, Mr. Andres let his emotions get the better of him. His hate for having to ask for help when ambulating around the house, “compromised his balance, and he had several bad falls” (Plummer, Makris, & Brocksen, 2014). His depression and anxiety isolated him to the point that he lost contact with all his close friends. When using emotional intelligence, Mr. Andres would need assistant in managing and understanding his emotions. His depression and anxiety only create more stress which is not good for his overall health. I would help him to think more rationally about the situations that cause him to be angry.
For a theoretical orientation, I would use the cognitive processing therapy model. This model is like CBT in a lot of ways, but it gives a rating on how bad or good the emotions are during a situation. I think by Mr. Andres assessing his emotions, and finding out his stuck points because of the emotions, will help him to develop a more positive emotion intelligence. According to García-Sancho, Salguero, & Fernández-Berrocal (2014) the “trait emotional intelligence questionnaire” (used to to estimate the degree to which client possesses certain emotional abilities) and the “Mayer- Salovey–Caruso emotional intelligence test (a performance test because it requires individuals to solve tasks, and it is an objective test because there are better and worse answers on it, as determined by consensus or expert scoring) are excellent assessment tools to objectively determine Mr. Andres emotional intelligence (pg. 585). Inadvertently, this would help with his social intelligence because he would become more socially aware of how to interact within the social environments that he had been neglecting.
An explanation of how social workers, in general, might apply social and emotional intelligence to social work practice. (Include a specific example in the explanation.)
When working with families’ social workers must try to understand the cultural factors when trying to assess and implement a plan. For example, according to Kirst-Ashman & Hull (2012) when providing interventions for a Hispanic family, a worker should not try to “increase the independence (or reduce the dependency) of individual family members” (pg. 456). Rather when incorporating social intelligence, individualism should occur within the context of the family in a traditional Hispanic family.
If a worker is trying to help a client to become more emotional intelligent, the worker will have to help the client understand how to manage their (the client) emotions so that the client’s emotions do not take control of them. I have been in situations when I thought I had all the facts about an event, and come to find out, I was wrong. However, prior to finding out I was wrong I got angry and I start to make accusations that were not true. If I could have took a step back, got my emotions under control, I might have been able to gather all the facts instead of communicating with emotions (anger).
Reference
García-Sancho, E., Salguero, J., & Fernández-Berrocal, P. (2014). Relationship between emotional intelligence and aggression: A systematic review. Aggression & Violent Behavior, 19(5), 584-591. doi:10.1016/j.avb.2014.07.007
Kirst-Ashman, K. K., & Hull, G. H., Jr. (2012). Understanding generalist practice (6th ed.). Stamford, CT: Cengage Learning. Diagnose
Plummer, S. -B., Makris, S., & Brocksen, S. M. (Eds.). (2014). Social work case studies: Foundation year. Baltimore, MD: Laureate International Universities Publishing
MUST have 2 APA peer reviwed references
