Description
Details:
A foundation of operations in both manufacturing and service environments is vital in order to drive inefficiencies and examine ways to achieve greater supply chain integration with suppliers and customers. In this assignment, you will compare one manufacturing and one service driven company through creating visual representations of how the product or service is created and delivered, accompanied by a written summary.
Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing or a service company. Avoid selecting a company that could be arguably both.
Manufacturing
Research the manufacturing process for the selected company. Create a manufacturing process map. Explain the elements of infrastructure for the manufacturing company using flow charts and be sure to provide a key. Cite three to five sources to support your process map.
Service
Research the service process for the selected company. Create a service process map. Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map.
Summary
Provide a 750-1,000-word summary describing the differences and similarities between manufacturing and service environments. For each company, identify if customer-introduced variability is available. If not, how would you implement flexibility for customer-introduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
Unsatisfactory
0.00%
70.0 %Content
25.0 %Manufacturing
Process Map
The manufacturing
process map is absent,
inappropriate, or
irrelevant. Supporting
sources are not
present.
2
Less than Satisfactory
74.00%
The manufacturing
process map makes weak
connections with several
gaps. Some supporting
sources are present but
do not show an
understanding of the
content.
3
Satisfactory
79.00%
4
Good
87.00%
5
Excellent
100.00%
The manufacturing process
The manufacturing
The manufacturing process
map makes connections at a process map makes
map makes meaningful
cursory level and contains
meaningful connections, connections, contains no
minimal gaps. Supporting
contains no gaps, and is gaps, and is thorough and
sources show some
clear and integrated.
well integrated. Supporting
understanding of the content. Supporting sources
sources illustrate a deep
illustrate an
understanding of the
understanding of the
content.
content.
25.0 %Service Process he service process map The service process map The service process map
The service process map The service process map
Map
is absent,
makes weak connections makes connections at a
makes meaningful
makes meaningful
inappropriate, or
with several gaps. Some cursory level and contains
connections, contains no connections, contains no
irrelevant. Supporting supporting sources are
minimal gaps. Supporting
gaps, and is clear and
gaps, and is thorough and
sources are not
present but do not show sources show some
integrated. Supporting
well integrated. Supporting
present.
an understanding of the understanding of the content. sources illustrate an
sources illustrate a deep
content.
understanding of the
understanding of the
content.
content.
20.0 %Summary
A summary describing A summary describing the A summary describing the
A summary describing the A summary describing the
the differences and
differences and
differences and similarities
differences and
differences and similarities
similarities between
similarities between
between manufacturing and similarities between
between manufacturing
manufacturing and
manufacturing and
service environments process manufacturing and service and service environments
service environments is service environments
is provided but at a cursory environments process is process thorough and well
absent, inappropriate, process is weak or
level. An example is
clear and integrated. An integrated. An example is
or irrelevant.
marginal with gaps in
provided.
example is provided that provided that illustrates a
presentation. An example
illustrates an
deep understanding of the
is not provided.
understanding of the
content.
content.
20.0 %Organization
and Effectiveness
7.0 %Thesis
Paper lacks any
Thesis is insufficiently
Thesis is apparent and
Thesis is clear and
Thesis is comprehensive
Development and
discernible overall
developed or vague.
appropriate to purpose.
forecasts the
and contains the essence
Purpose
purpose or organizing Purpose is not clear.
development of the
of the paper. Thesis
claim.
paper. Thesis is
statement makes the
descriptive and reflective purpose of the paper clear.
of the arguments and
appropriate to the
purpose.
20.0 %Organization
and Effectiveness
8.0 %Argument Logic
and Construction
20.0 %Organization
and Effectiveness
5.0 %Mechanics of
Writing (includes
spelling, punctuation,
grammar, language
use)
Statement of purpose is Sufficient justification of
not justified by the
claims is lacking.
conclusion. The
Argument lacks
conclusion does not
consistent unity. There
support the claim
are obvious flaws in the
made. Argument is
logic. Some sources have
incoherent and uses
questionable credibility.
noncredible sources.
Argument is orderly, but may Argument shows logical
have a few inconsistencies. progressions. Techniques
The argument presents
of argumentation are
minimal justification of
evident. There is a
claims. Argument logically, smooth progression of
but not thoroughly, supports claims from introduction
the purpose. Sources used are to conclusion. Most
credible. Introduction and
sources are authoritative.
conclusion bracket the thesis.
Surface errors are
pervasive enough that
they impede
communication of
meaning. Inappropriate
word choice or
sentence construction
is used.
Frequent and repetitive
mechanical errors
distract the reader.
Inconsistencies in
language choice
(register) or word choice
are present. Sentence
structure is correct but
not varied.
Some mechanical errors or
Prose is largely free of
Writer is clearly in
typos are present, but they mechanical errors,
command of standard,
are not overly distracting to although a few may be
written, academic English.
the reader. Correct and
present. The writer uses a
varied sentence structure and variety of effective
audience-appropriate
sentence structures and
language are employed.
figures of speech.
Appropriate template is
used, but some elements
are missing or mistaken.
A lack of control with
formatting is apparent.
Documentation of
sources is inconsistent or
incorrect, as appropriate
to assignment and style,
with numerous
formatting errors.
Appropriate template is used. Appropriate template is
Formatting is correct,
fully used. There are
although some minor errors virtually no errors in
may be present.
formatting style.
All format elements are
correct.
Sources are documented, as
appropriate to assignment
and style, although some
formatting errors may be
present.
Sources are completely and
correctly documented, as
appropriate to assignment
and style, and format is
free of error.
10.0 %Format
5.0 %Paper Format
Template is not used
(use of appropriate
appropriately or
style for the major and documentation format
assignment)
is rarely followed
correctly.
5.0 %Documentation of Sources are not
Sources (citations,
documented.
footnotes, references,
bibliography, etc., as
appropriate to
assignment and style)
Sources are documented,
as appropriate to
assignment and style, and
format is mostly correct.
Clear and convincing
argument that presents a
persuasive claim in a
distinctive and compelling
manner. All sources are
authoritative.
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