Description
Draft a proposal of 4–5 pages for the development of an interprofessional team to address a problem in delivering safe, high-quality health care.
Read each portion of the assessment carefully and see if the suggested resources can help you complete it.
Effective interprofessional collaboration is an essential strategy for health care leaders in delivering safe, high-quality health care and reducing costs. The ability to establish effective professional relationships among internal and external resources is the foundation of collaboration (Lawson, 2004).
This assessment provides an opportunity to consider the practical value and implementation of a collaborative strategy in your professional practice or area of interest.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
- Competency 1: Explain the concepts, principles, and characteristics of effective health care leadership.
- Analyze the factors contributing to a problematic health care issue.
- Competency 2: Explain the role of health care leaders in facilitating interprofessional collaboration.
- Explain the need for interprofessional collaboration to improve the quality and safety of health care in specific instances.
- Assess the effectiveness of a particular leadership approach in building and maintaining interprofessional collaborative relationships.
- Develop a collaborative plan for improving the quality and safety of health care in specific instances.
- Determine the leader’s role in implementing collaborative health care improvement projects.
- Competency 4: Determine the influence of the practitioner-scholar role on professional practice and leadership development.
- Determine how the practitioner-scholar model might be applied in resolving a particular health care issue.
- Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
- Develop a strategy for communicating the progress of interprofessional teams to organizational leaders.
- Write coherently to support a central idea, using correct grammar, mechanics, and APA formatting.
Reference
Lawson, H. (2004). The logic of collaboration in education and the human services. Journal of Interprofessional Care, 18(3), 225–237.
Question to consider
As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, a family member, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.
- How do you approach a problem or challenge within your organization, when you observe it?
- How often have you needed to find credible information to solve a personal or professional problem? How did you find the information you needed?
- What are the advantages of an interprofessional team?
- What are peer-reviewed resources? Why are peer-reviewed resources considered to be credible and valid?
- What kind of communication skills do you possess?
Please also complete project proposal template
Running head: ABBREVIATED TITLE OF YOUR PAPER
Your Full Title of Your Paper
Learner’s Full Name
Capella University
Course Title
Assignment Title
Month, Year
1
ABBREVIATED TITLE OF YOUR PAPER
2
Summary
This section should include information for those readers who will not read the entire
document but who will need a summary of the proposal. Although this section appears first in
the document, it is usually written last.
The summary should remain on a separate page and not exceed one page.
The summary should contain the following elements:
•
Brief identification and purpose of your project.
•
The purpose and anticipated end result of this proposal.
•
Other information you deem pertinent.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
I.
Introduction
Introduce your project here.
Provide some brief background information on the nature of the problem that needs to
be resolved as well as information on the factors that have caused the problem.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
II.
Needs/Problems
Identify the needs or problems to be addressed. Ideas for information to include here
are:
•
Length of time needs/problems have existed
ABBREVIATED TITLE OF YOUR PAPER
3
•
Whether problem has ever been addressed before, and what the outcome was
•
Impact of problem to the organization
•
Impact of problem to staff and patients/clients
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
SG Criterion 2: Explain the need for interprofessional collaboration to improve the
quality and safety of health care in specific instances.
III.
Proposed Solution
State your solution to address the needs/problems stated above. You can also explain
the benefits of your solution.
SG Criterion 3: Assess the effectiveness of a particular leadership approach in
building and maintaining interprofessional collaborative relationships.
SG Criterion 4: Develop a strategy for communicating the progress of interprofessional
teams to organizational leaders.
SG Criteria 5: Develop a collaborative plan for improving the quality and safety of
health care in specific instances.
IV.
Details
Provide detailed information about your proposed solution. What must be done to
implement your solution?
ABBREVIATED TITLE OF YOUR PAPER
4
SG Criterion 6: Determine the leader’s role in implementing collaborative health care
improvement projects.
SG Criterion 7: Determine how the scholar-practitioner model might be applied in
resolving a particular health care issue.
V.
Implementation and Evaluation
Explain your role in implementing the solution and how success will be evaluated.
SG Criteria 5: Develop a collaborative plan for improving the quality and safety of
health care in specific instances.
Conclusion
Restate the problem and the solution in terms that will obtain executive buy-in.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
ABBREVIATED TITLE OF YOUR PAPER
References
Provide your supporting references using APA citation style.
American Psychological Association. (2010a). Publication manual of the American
Psychological Association (6th ed.). Washington, DC: Author.
5
Preparation
Health care leaders often find that resolving a problem in delivering safe, highquality health care requires the combined effort of a number of agencies,
departments, and individuals.
For this assessment, identify a quality-related situation or problem relevant to
your professional practice or area of interest that requires the collaborative effort
of several departments and individuals to resolve. You will assume the role of
team leader and draft a proposal for the organization’s executive leadership that
outlines why this interprofessional team is necessary, who should take part in the
collaboration, how the team will function, and how progress will be reported.
A project proposal should identify the situation or problem, identify the causes or
contributing factors, present a plan of action, provide details about the plan, and
provide reasons why the plan should be undertaken.
Note: Remember, you can submit all or a portion of your draft to Smarthinking for
feedback before you submit the final version of your proposal for this
assessment. However, be mindful of the turnaround time for receiving feedback if
you plan on using this free service.
Proposal Requirements
Write a proposal for assembling an interprofessional team. As you begin drafting
your proposal, consider your goal and the needs of the leaders whose decisions
will be based on the information you provide.
Note: The requirements outlined below correspond to the grading criteria in the
Interprofessional Collaboration scoring guide. At a minimum, be sure to address
each point. In addition, you are encouraged to review the performance level
descriptions for each criterion to see how your work will be assessed. You are
provided an example proposal that illustrates what proficient-level work for this
assessment looks like.
Proposal Format and APA Style
•
•
•
•
Use the simplified Project Proposal Template, linked in the Resources, to draft your
proposal. You may organize the content of your proposal in a format used in your
organization. An abstract is not required.
Your proposal should be 4–6 double-spaced pages in length, not including the title
page and reference page.
Apply correct APA formatting to all in-text citations and references.
Use Times New Roman, 12-point font.
Writing
•
•
•
•
•
•
o
•
o
o
•
o
o
o
•
o
o
•
o
o
o
•
Be concise, but thorough. Your readers need sufficient and accurate information on
which to base their decisions, and do not have time to sift through information that
is not pertinent.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Be sure to support your claims, arguments, and conclusions with credible evidence
from 3–5 current, scholarly or professional sources.
Proofread your writing.
Plan Content
Analyze the factors that have contributed to the problem. ( Hint: Examine the
reasons for ineffective communication, not just the communication itself. Reasons
may include staff burnout, workload, staffing shortfalls, attitudes, assumptions, and
so on.)
Consider whether certain combinations of factors might be contributing to the
problem.
Explain why an interprofessional team is needed to address the problem and
achieve expected project outcomes.
Determine who should be on the team. Identify the disciplines or areas team
members should come from and any specific job titles prospective team members
should hold.
Describe the knowledge and expertise each discipline has to offer in resolving the
situation. In addition, consider the level of creativity and problem-solving skills that
are needed.
Assess the effectiveness of a particular leadership approach in building and
maintaining interprofessional collaborative relationships. Consider how effective
that approach is in:
Encouraging participation by all team members.
Engaging reluctant or resistant team members.
Maintaining a respectful platform for members to voice their ideas.
Develop a strategy for communicating progress by the team to executive leadership.
Determine which approach to communicating with leaders will be most effective
and efficient.
Determine whether you will have regular meetings and generate status reports.
Develop a collaborative plan for resolving the problem.
Identify the ethical or political issues that are relevant factors in your proposed
solution.
Identify the social, cultural, or economic factors that are relevant to your proposed
solution.
Explain how you would address the ethical, political, social, cultural, or economic
factors you have identified as relevant to your plan.
Describe your role as a leader in implementing the proposed solution.
•
o
Determine how the practitioner-scholarmodel might be applied in resolving the
problem.
Consider how theory, research, and the published work in the field, in conjunction
with your own experience and professional knowledge, might be used to develop
strategies to analyze and resolve the problem.
Running head: PROFESSIONAL LEADERSHIP
Proposal for Developing an Interprofessional Team in Alistair Health Services
Sitara Monnappa
Capella University
Collaboration, Communication, & Case Analysis for Health Care Master’s Learners
October, 2018
Copyright © 2018 Capella University. Copy and distribution of this document is prohibited.
1
PROFESSIONAL LEADERSHIP
2
Summary
The purpose of this proposal is to develop an interprofessional team for the health care
professionals of Alistair Health Services (AHS) to reduce medical errors, delayed diagnosis, or
wrongful drug administration. This proposal will identify strategies to improve communication
and collaboration to better manage patient welfare through the efforts of an interprofessional
team.
The lack of communication among health care professionals in the organization, along
with financial challenges, staffing patterns, and shortage of health care professionals, have
increased medical errors. To improve this, an interprofessional team that consists of team
members from different disciplines in the organization will be formed. The selected leader of the
Commented [A1]: Good identification of these
potential contributing factors as part of the
summary
team will develop a communication plan for doctors, nurses, and other health care staff to
improve collaborative communication. This will encourage the sharing of important information
about patients and allow staff to address and resolve problems more efficiently.
The chances of AHS facing such complex issues would be minimized in an alternative
scenario where there are adequate funds to employ more staff, sufficient primary care physicians
and health care personnel, and a cohesive interprofessional team.
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A2]: A good start. The summary
should present the main points of the proposal
and provide the reader with a concise summary.
PROFESSIONAL LEADERSHIP
I.
3
Introduction
Like other healthcare organizations, AHS is facing problems because of the changing
nature of the industry, including increased use of technology, accountability, and cost
effectiveness in providing optimal care to patients. Medical errors may be systematic as well as
personnel related, indicating the necessity of effective interdisciplinary communication as an
Commented [A3]: This is an important observation
in understanding the drivers of the identified issue.
access point for intervention, change, and education (Wang, Jin, Feng, Huang, Zhu, Zhaou, &
Zhou, 2015).
II.
Problems that have Affected Alistair Health Services
Some of the factors that have contributed to a recent rise in medical errors are as follows:
a. Lack of communication: Poor communication in AHS has deterred collaboration
and delayed treatment. Doctors, nurses, health care administrators, and staff may
lack awareness of hospital policies and procedures. Communication failures in the
organizational hierarchy of AHS have arisen because of the fear of questioning or
challenging the authority of a person or group that is higher up in the hierarchy.
This leads to many information gaps in patient care and processes and
miscommunication across disciplines.
b. Financial challenges: AHS is pressured to satisfy patient needs at minimal costs
without compromising the quality of care. The organization is limited in its ability
to maintain adequate staffing patterns, purchase new equipment and offer
competitive compensation to potential health care professionals as well as existing
staff (Drennan, Halther, Gale, & Harris, 2016).
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A4]: A good introduction to the
proposal, e.g., identification of the problem,
pertinent drivers, and the anticipated strategy for
resolution.
PROFESSIONAL LEADERSHIP
4
c. Physician and nurse shortages: AHS has few primary care physicians on staff and
is experiencing a nursing shortage. The overload of responsibilities on the
physicians, nurses, and other health care staff leaves little time to communicate
important patient-related and system information. Nursing shortages have been
attributed to high turnover, inequitable distribution of the workforce, burnout,
remuneration, career development, and an aging workforce (Drennan, Halther,
Gale, & Harris, 2016).
III.
The Need for Interdisciplinary Collaboration in AHS
Commented [A5]: Good work in this section. You
have delineated each area of concern related to
this issue, using the relevant literature and research
for support.
Communication difficulties can occur when multiple disciplines of AHS are responsible
for the same patient. Miscommunication among doctors, nurses, and other health care
professionals due to lack of proficiency with electronic medical records, processes for
medication delivery, staffing patterns, and ineffective communication have been observed.
An interdisciplinary team would be ideal to effectively provide quality care at AHS.
Interdisciplinary collaboration will improve aspects of care such as transfer of knowledge,
Commented [A6]: Who would be a part of this
team? Can you be more specific in terms of
discipline or professional roles?
sharing of information, and enhanced decision-making (Morely & Cashell, 2017). Physicians and
nurses must constantly communicate with the administrative and support staff so that
appointments are not postponed and patients do not have to face delays in treatment. If all team
members coordinate their efforts and communicate effectively, they can be up-to-date about
patients’ illnesses and diseases and possibly prevent medical errors.
IV.
Proposed Solution
Interprofessional teams require an effective leader that prevents employees from feeling
uncomfortable with change. Leaders must develop emotional intelligence, which is the
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A7]: Effective communication and
collaboration are essential components here for
effective and quality service delivery. Good work.
PROFESSIONAL LEADERSHIP
5
awareness of one’s own emotions as well as those of others. Leaders must also allow the
employees working at the frontline to make decisions and have input into policies. Autonomy
and positive relationships with team members have led to the improvement of patient care and
outcomes (Poghosyan & Liu, 2016).
To improve communication among the health care staff members of AHS, leaders can
Commented [A8]: Good work. Shared decision
making with employees who are actually on the
front lines is a great strategy for success in this
scenario.
Commented [A9]: What leadership style is
consistent with the actions and behaviors you
describe in this section? What type of leadership
might be of benefit to address the identified
problem(s)?
apply the skills of a scholar-practitioner. Scholar-practitioners familiarize themselves with the
current research about a topic, analyze information, and find information gaps and solutions to
problems. Leaders at AHS can review and analyze the current status of knowledge about
effective communication, identify information gaps or needs, and use an evidence-based
approach to address challenges such as communication deficits and lack of interprofessional
collaboration, thereby reducing medical errors.
V.
A Plan for Effective Communication in an Interprofessional Team
Commented [A10]: Good point …Using the best
evidence in the field in conjunction with
professional knowledge and experience is
reflective of the scholar practitioner model. What
might be a specific example of how this model is
utilized in practice for this specific scenario?
a. The management of AHS should arrange regular team meetings to encourage
problem-solving, collaboration, and decision-making in the organization. These
meetings can also address the diversity of perspectives and differences among
team members and make them more sensitive toward each other. This will also
help health care personnel communicate clearly with a diverse set of patients;
b. The management of AHS can ensure a common understanding of organizational
challenges by collecting well-organized inventories of work-related problems
from all team members to implement effective processes and solutions
(Lyubovnikova, West, Dawson, & West, 2018).
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A11]: How might this be
accomplished? Examples?
PROFESSIONAL LEADERSHIP
6
c. Organizational policies may have to be modified to suit the dynamic environment
of the hospital, including recruitment of qualified health care personnel and fiscal
responsibilities. The AHS management should interact with the organization’s
administration and ethics committee regularly to ensure that policies are
consistent with the ethical principles, such as the principle of beneficence, the
principle of nonmaleficence, and justice, which safeguards patients’ well-being;
Commented [A12]: Good identification of these
principles; these are critical points related to
ethical practice and leadership.
and
d. The improvement in medical errors can be assessed through peer review and the
collection of data and identification of points of intervention. The results will be
shared as reports with the interdisciplinary teams and key stakeholders. The team
can convene regularly to evaluate the results of the data and reprioritize goals.
By following these strategies, the interprofessional team can reduce the number of
Commented [A13]: Good work to establish a
mechanism for the feedback. Who will be the
responsible person to ensure this occurs? Is it
helpful to set time parameters to ensure
evaluation and review?
medical errors at AHS. However, the progress of the team will have to be monitored to ensure
that the confidence of the stakeholders toward the organization is intact.
Conclusion
Commented [A14]: Good, evaluation is a critical
component of this process…a circular event
where evaluation leads to new strategies and
implementation.
The ultimate goal of AHS is to ensure patient safety and optimize the quality of care.
Considering that most of the medical errors in the past have been due to a lack of communication
among health care providers from different disciplines, the best way to prevent such incidents in
the future would be to encourage effective communication and to improve collaboration among
doctors, nurses, and other health care staff working in AHS. This will ensure that the medical
errors in the organization are reduced and the health outcomes of patients improve.
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A15]: A fine proposal to address this
issue with an interprofessional team.
PROFESSIONAL LEADERSHIP
7
References
Drennan, V., Halter, M., Gale, J., Harris, R. (2016). Retaining nurses in metropolitan areas:
Insights from senior nurse and human resource. Journal of Nursing Management, 24(8),
1041-1048. doi: 10.1111/jonm.12402
Lyubovnikova, J., West, T. H. R., Dawson, J. F., & West, M. A. (2018). Examining the indirect
effects of perceived organizational support for teamwork training on acute health care
team productivity and innovation: The role of shared objectives. Group & Organization
Management, 43(3), 382-413. doi: 10.1177/1059601118769742
Morely, L., & Cashell, A. (2017). Collaboration in health care. Journal of Medical Imaging and
Radiation Sciences, 48(2), 207-216. https://doi.org/10.1016/j.jmir.2017.02.071
Poghosyan, L., & Liu, J. (2016). Nurse practitioner autonomy and relationships with leadership
affect teamwork in primary care practices: A cross-sectional survey. Journal of General
Internal Medicine, 31(7), 771-777. doi: 10.1007/s11606-016-3652-z
Wang, H., Jin, J., Feng, X., Huang, X., Zhu, L., Zhao, X., Zhou, Q. (2015). Quality
improvements in decreasing medication administration errors made by nursing staff in an
academic medical center hospital: A trend analysis during the journey to Joint
Commission International accreditation and in the post-accreditation era. Therapeutics
and Clinical Risk Management, 2015(11), 393-406.
https://doi.org/10.2147/TCRM.S79238
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Purchase answer to see full
attachment
Your Full Title of Your Paper
Learner’s Full Name
Capella University
Course Title
Assignment Title
Month, Year
1
ABBREVIATED TITLE OF YOUR PAPER
2
Summary
This section should include information for those readers who will not read the entire
document but who will need a summary of the proposal. Although this section appears first in
the document, it is usually written last.
The summary should remain on a separate page and not exceed one page.
The summary should contain the following elements:
•
Brief identification and purpose of your project.
•
The purpose and anticipated end result of this proposal.
•
Other information you deem pertinent.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
I.
Introduction
Introduce your project here.
Provide some brief background information on the nature of the problem that needs to
be resolved as well as information on the factors that have caused the problem.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
II.
Needs/Problems
Identify the needs or problems to be addressed. Ideas for information to include here
are:
•
Length of time needs/problems have existed
ABBREVIATED TITLE OF YOUR PAPER
3
•
Whether problem has ever been addressed before, and what the outcome was
•
Impact of problem to the organization
•
Impact of problem to staff and patients/clients
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
SG Criterion 2: Explain the need for interprofessional collaboration to improve the
quality and safety of health care in specific instances.
III.
Proposed Solution
State your solution to address the needs/problems stated above. You can also explain
the benefits of your solution.
SG Criterion 3: Assess the effectiveness of a particular leadership approach in
building and maintaining interprofessional collaborative relationships.
SG Criterion 4: Develop a strategy for communicating the progress of interprofessional
teams to organizational leaders.
SG Criteria 5: Develop a collaborative plan for improving the quality and safety of
health care in specific instances.
IV.
Details
Provide detailed information about your proposed solution. What must be done to
implement your solution?
ABBREVIATED TITLE OF YOUR PAPER
4
SG Criterion 6: Determine the leader’s role in implementing collaborative health care
improvement projects.
SG Criterion 7: Determine how the scholar-practitioner model might be applied in
resolving a particular health care issue.
V.
Implementation and Evaluation
Explain your role in implementing the solution and how success will be evaluated.
SG Criteria 5: Develop a collaborative plan for improving the quality and safety of
health care in specific instances.
Conclusion
Restate the problem and the solution in terms that will obtain executive buy-in.
SG Criterion 1: Analyze the factors contributing to a problematic health care issue.
ABBREVIATED TITLE OF YOUR PAPER
References
Provide your supporting references using APA citation style.
American Psychological Association. (2010a). Publication manual of the American
Psychological Association (6th ed.). Washington, DC: Author.
5
Preparation
Health care leaders often find that resolving a problem in delivering safe, highquality health care requires the combined effort of a number of agencies,
departments, and individuals.
For this assessment, identify a quality-related situation or problem relevant to
your professional practice or area of interest that requires the collaborative effort
of several departments and individuals to resolve. You will assume the role of
team leader and draft a proposal for the organization’s executive leadership that
outlines why this interprofessional team is necessary, who should take part in the
collaboration, how the team will function, and how progress will be reported.
A project proposal should identify the situation or problem, identify the causes or
contributing factors, present a plan of action, provide details about the plan, and
provide reasons why the plan should be undertaken.
Note: Remember, you can submit all or a portion of your draft to Smarthinking for
feedback before you submit the final version of your proposal for this
assessment. However, be mindful of the turnaround time for receiving feedback if
you plan on using this free service.
Proposal Requirements
Write a proposal for assembling an interprofessional team. As you begin drafting
your proposal, consider your goal and the needs of the leaders whose decisions
will be based on the information you provide.
Note: The requirements outlined below correspond to the grading criteria in the
Interprofessional Collaboration scoring guide. At a minimum, be sure to address
each point. In addition, you are encouraged to review the performance level
descriptions for each criterion to see how your work will be assessed. You are
provided an example proposal that illustrates what proficient-level work for this
assessment looks like.
Proposal Format and APA Style
•
•
•
•
Use the simplified Project Proposal Template, linked in the Resources, to draft your
proposal. You may organize the content of your proposal in a format used in your
organization. An abstract is not required.
Your proposal should be 4–6 double-spaced pages in length, not including the title
page and reference page.
Apply correct APA formatting to all in-text citations and references.
Use Times New Roman, 12-point font.
Writing
•
•
•
•
•
•
o
•
o
o
•
o
o
o
•
o
o
•
o
o
o
•
Be concise, but thorough. Your readers need sufficient and accurate information on
which to base their decisions, and do not have time to sift through information that
is not pertinent.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Be sure to support your claims, arguments, and conclusions with credible evidence
from 3–5 current, scholarly or professional sources.
Proofread your writing.
Plan Content
Analyze the factors that have contributed to the problem. ( Hint: Examine the
reasons for ineffective communication, not just the communication itself. Reasons
may include staff burnout, workload, staffing shortfalls, attitudes, assumptions, and
so on.)
Consider whether certain combinations of factors might be contributing to the
problem.
Explain why an interprofessional team is needed to address the problem and
achieve expected project outcomes.
Determine who should be on the team. Identify the disciplines or areas team
members should come from and any specific job titles prospective team members
should hold.
Describe the knowledge and expertise each discipline has to offer in resolving the
situation. In addition, consider the level of creativity and problem-solving skills that
are needed.
Assess the effectiveness of a particular leadership approach in building and
maintaining interprofessional collaborative relationships. Consider how effective
that approach is in:
Encouraging participation by all team members.
Engaging reluctant or resistant team members.
Maintaining a respectful platform for members to voice their ideas.
Develop a strategy for communicating progress by the team to executive leadership.
Determine which approach to communicating with leaders will be most effective
and efficient.
Determine whether you will have regular meetings and generate status reports.
Develop a collaborative plan for resolving the problem.
Identify the ethical or political issues that are relevant factors in your proposed
solution.
Identify the social, cultural, or economic factors that are relevant to your proposed
solution.
Explain how you would address the ethical, political, social, cultural, or economic
factors you have identified as relevant to your plan.
Describe your role as a leader in implementing the proposed solution.
•
o
Determine how the practitioner-scholarmodel might be applied in resolving the
problem.
Consider how theory, research, and the published work in the field, in conjunction
with your own experience and professional knowledge, might be used to develop
strategies to analyze and resolve the problem.
Running head: PROFESSIONAL LEADERSHIP
Proposal for Developing an Interprofessional Team in Alistair Health Services
Sitara Monnappa
Capella University
Collaboration, Communication, & Case Analysis for Health Care Master’s Learners
October, 2018
Copyright © 2018 Capella University. Copy and distribution of this document is prohibited.
1
PROFESSIONAL LEADERSHIP
2
Summary
The purpose of this proposal is to develop an interprofessional team for the health care
professionals of Alistair Health Services (AHS) to reduce medical errors, delayed diagnosis, or
wrongful drug administration. This proposal will identify strategies to improve communication
and collaboration to better manage patient welfare through the efforts of an interprofessional
team.
The lack of communication among health care professionals in the organization, along
with financial challenges, staffing patterns, and shortage of health care professionals, have
increased medical errors. To improve this, an interprofessional team that consists of team
members from different disciplines in the organization will be formed. The selected leader of the
Commented [A1]: Good identification of these
potential contributing factors as part of the
summary
team will develop a communication plan for doctors, nurses, and other health care staff to
improve collaborative communication. This will encourage the sharing of important information
about patients and allow staff to address and resolve problems more efficiently.
The chances of AHS facing such complex issues would be minimized in an alternative
scenario where there are adequate funds to employ more staff, sufficient primary care physicians
and health care personnel, and a cohesive interprofessional team.
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A2]: A good start. The summary
should present the main points of the proposal
and provide the reader with a concise summary.
PROFESSIONAL LEADERSHIP
I.
3
Introduction
Like other healthcare organizations, AHS is facing problems because of the changing
nature of the industry, including increased use of technology, accountability, and cost
effectiveness in providing optimal care to patients. Medical errors may be systematic as well as
personnel related, indicating the necessity of effective interdisciplinary communication as an
Commented [A3]: This is an important observation
in understanding the drivers of the identified issue.
access point for intervention, change, and education (Wang, Jin, Feng, Huang, Zhu, Zhaou, &
Zhou, 2015).
II.
Problems that have Affected Alistair Health Services
Some of the factors that have contributed to a recent rise in medical errors are as follows:
a. Lack of communication: Poor communication in AHS has deterred collaboration
and delayed treatment. Doctors, nurses, health care administrators, and staff may
lack awareness of hospital policies and procedures. Communication failures in the
organizational hierarchy of AHS have arisen because of the fear of questioning or
challenging the authority of a person or group that is higher up in the hierarchy.
This leads to many information gaps in patient care and processes and
miscommunication across disciplines.
b. Financial challenges: AHS is pressured to satisfy patient needs at minimal costs
without compromising the quality of care. The organization is limited in its ability
to maintain adequate staffing patterns, purchase new equipment and offer
competitive compensation to potential health care professionals as well as existing
staff (Drennan, Halther, Gale, & Harris, 2016).
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A4]: A good introduction to the
proposal, e.g., identification of the problem,
pertinent drivers, and the anticipated strategy for
resolution.
PROFESSIONAL LEADERSHIP
4
c. Physician and nurse shortages: AHS has few primary care physicians on staff and
is experiencing a nursing shortage. The overload of responsibilities on the
physicians, nurses, and other health care staff leaves little time to communicate
important patient-related and system information. Nursing shortages have been
attributed to high turnover, inequitable distribution of the workforce, burnout,
remuneration, career development, and an aging workforce (Drennan, Halther,
Gale, & Harris, 2016).
III.
The Need for Interdisciplinary Collaboration in AHS
Commented [A5]: Good work in this section. You
have delineated each area of concern related to
this issue, using the relevant literature and research
for support.
Communication difficulties can occur when multiple disciplines of AHS are responsible
for the same patient. Miscommunication among doctors, nurses, and other health care
professionals due to lack of proficiency with electronic medical records, processes for
medication delivery, staffing patterns, and ineffective communication have been observed.
An interdisciplinary team would be ideal to effectively provide quality care at AHS.
Interdisciplinary collaboration will improve aspects of care such as transfer of knowledge,
Commented [A6]: Who would be a part of this
team? Can you be more specific in terms of
discipline or professional roles?
sharing of information, and enhanced decision-making (Morely & Cashell, 2017). Physicians and
nurses must constantly communicate with the administrative and support staff so that
appointments are not postponed and patients do not have to face delays in treatment. If all team
members coordinate their efforts and communicate effectively, they can be up-to-date about
patients’ illnesses and diseases and possibly prevent medical errors.
IV.
Proposed Solution
Interprofessional teams require an effective leader that prevents employees from feeling
uncomfortable with change. Leaders must develop emotional intelligence, which is the
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A7]: Effective communication and
collaboration are essential components here for
effective and quality service delivery. Good work.
PROFESSIONAL LEADERSHIP
5
awareness of one’s own emotions as well as those of others. Leaders must also allow the
employees working at the frontline to make decisions and have input into policies. Autonomy
and positive relationships with team members have led to the improvement of patient care and
outcomes (Poghosyan & Liu, 2016).
To improve communication among the health care staff members of AHS, leaders can
Commented [A8]: Good work. Shared decision
making with employees who are actually on the
front lines is a great strategy for success in this
scenario.
Commented [A9]: What leadership style is
consistent with the actions and behaviors you
describe in this section? What type of leadership
might be of benefit to address the identified
problem(s)?
apply the skills of a scholar-practitioner. Scholar-practitioners familiarize themselves with the
current research about a topic, analyze information, and find information gaps and solutions to
problems. Leaders at AHS can review and analyze the current status of knowledge about
effective communication, identify information gaps or needs, and use an evidence-based
approach to address challenges such as communication deficits and lack of interprofessional
collaboration, thereby reducing medical errors.
V.
A Plan for Effective Communication in an Interprofessional Team
Commented [A10]: Good point …Using the best
evidence in the field in conjunction with
professional knowledge and experience is
reflective of the scholar practitioner model. What
might be a specific example of how this model is
utilized in practice for this specific scenario?
a. The management of AHS should arrange regular team meetings to encourage
problem-solving, collaboration, and decision-making in the organization. These
meetings can also address the diversity of perspectives and differences among
team members and make them more sensitive toward each other. This will also
help health care personnel communicate clearly with a diverse set of patients;
b. The management of AHS can ensure a common understanding of organizational
challenges by collecting well-organized inventories of work-related problems
from all team members to implement effective processes and solutions
(Lyubovnikova, West, Dawson, & West, 2018).
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A11]: How might this be
accomplished? Examples?
PROFESSIONAL LEADERSHIP
6
c. Organizational policies may have to be modified to suit the dynamic environment
of the hospital, including recruitment of qualified health care personnel and fiscal
responsibilities. The AHS management should interact with the organization’s
administration and ethics committee regularly to ensure that policies are
consistent with the ethical principles, such as the principle of beneficence, the
principle of nonmaleficence, and justice, which safeguards patients’ well-being;
Commented [A12]: Good identification of these
principles; these are critical points related to
ethical practice and leadership.
and
d. The improvement in medical errors can be assessed through peer review and the
collection of data and identification of points of intervention. The results will be
shared as reports with the interdisciplinary teams and key stakeholders. The team
can convene regularly to evaluate the results of the data and reprioritize goals.
By following these strategies, the interprofessional team can reduce the number of
Commented [A13]: Good work to establish a
mechanism for the feedback. Who will be the
responsible person to ensure this occurs? Is it
helpful to set time parameters to ensure
evaluation and review?
medical errors at AHS. However, the progress of the team will have to be monitored to ensure
that the confidence of the stakeholders toward the organization is intact.
Conclusion
Commented [A14]: Good, evaluation is a critical
component of this process…a circular event
where evaluation leads to new strategies and
implementation.
The ultimate goal of AHS is to ensure patient safety and optimize the quality of care.
Considering that most of the medical errors in the past have been due to a lack of communication
among health care providers from different disciplines, the best way to prevent such incidents in
the future would be to encourage effective communication and to improve collaboration among
doctors, nurses, and other health care staff working in AHS. This will ensure that the medical
errors in the organization are reduced and the health outcomes of patients improve.
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited.
Commented [A15]: A fine proposal to address this
issue with an interprofessional team.
PROFESSIONAL LEADERSHIP
7
References
Drennan, V., Halter, M., Gale, J., Harris, R. (2016). Retaining nurses in metropolitan areas:
Insights from senior nurse and human resource. Journal of Nursing Management, 24(8),
1041-1048. doi: 10.1111/jonm.12402
Lyubovnikova, J., West, T. H. R., Dawson, J. F., & West, M. A. (2018). Examining the indirect
effects of perceived organizational support for teamwork training on acute health care
team productivity and innovation: The role of shared objectives. Group & Organization
Management, 43(3), 382-413. doi: 10.1177/1059601118769742
Morely, L., & Cashell, A. (2017). Collaboration in health care. Journal of Medical Imaging and
Radiation Sciences, 48(2), 207-216. https://doi.org/10.1016/j.jmir.2017.02.071
Poghosyan, L., & Liu, J. (2016). Nurse practitioner autonomy and relationships with leadership
affect teamwork in primary care practices: A cross-sectional survey. Journal of General
Internal Medicine, 31(7), 771-777. doi: 10.1007/s11606-016-3652-z
Wang, H., Jin, J., Feng, X., Huang, X., Zhu, L., Zhao, X., Zhou, Q. (2015). Quality
improvements in decreasing medication administration errors made by nursing staff in an
academic medical center hospital: A trend analysis during the journey to Joint
Commission International accreditation and in the post-accreditation era. Therapeutics
and Clinical Risk Management, 2015(11), 393-406.
https://doi.org/10.2147/TCRM.S79238
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